![]() Under that, check for “Allow apps to access your camera” and make sure it is On.ĥ. If it is off, click the “Change” button and turn it on.Ĥ. At the top, look for “Camera access for this device is on.”ģ. Try the steps recommended below and check if it helps.Ģ. Then right-click Imaging devices and select Scan for hardware change. If there is no imaging device, then no camera modem is configured or there may be a camera hardware failure. To use your webcam, simply slide the privacy camera switch on/off on the right side of your HP Notebook PC or press the webcam shutter key. I understand you are experiencing issues with the camera still shows a black screen. Welcome to the HP Support Community! I'd like to help! PS.: I was told that the HD Truevision cameras in HP laptop are considered trash and fails without notice , If true, how to fix or replace the integrated device in out of warranty situation? Keep in mind the webcam failed after or around th etime the warranty finish.Īny solution will be welcome and helpful for me and others with the same issue. If and I say IF it solve the problem, the problem may come back if it's a windows driver issue.Īlso, Is it possible I have a dead cmos sensor on my HD truevision webcam ? Now the only thing I haven't tried, is a full factory reset. But his HD truevision webcam works and mine doesn't. I compared driver info to my friends identical laptop he got a 6 months before and only the 4 last digits of the driver version are different. THis tells me they are no video feed comming from the HD truevision webcam. I tried Zoom, Skype, Youcam, Google Duo, Web version of Zoom and still no video or image from the webcam.īut the mic and audio and light works fine, but no image.Įven in Youcam if I want to overlay text on the image/video the text doesn't show. ![]() The HP Truevision webcam turns on but doesn't show any image on screen. ![]() Now retired, my son needed to use the webcam for his only training class. ![]() But did not notice the issue at the time since the webam worked fine for my last zoom work meeting two week before the end of the warranty. ![]() My HP-15dy1008ca webcam stop working barely a month after my extended warranty finish. ![]()
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